Terms and Conditions

Last Updated: 1/1/2025

Welcome to JummyXtra! These Terms and Conditions govern your use of our services, including but not limited to payment processing, trade facilitation, logistics solutions, and digital marketing services. By accessing or using our services, you agree to comply with these terms. If you do not agree, please refrain from using our services.

1. Acceptance of Terms

By using JummyXtra’s services, you confirm that you are at least 18 years old and have the legal capacity to enter into a binding agreement. You also agree to abide by all applicable laws and regulations.

2. Services Provided

JummyXtra offers the following services:

• Payment gateway solutions for secure financial transactions.
• Import and export trade facilitation.
• Logistics and supply chain solutions.
• Digital marketing services for business expansion.

3. User Responsibilities

• You are responsible for providing accurate and up-to-date information when using our services.
• You agree not to use our services for illegal or unauthorized purposes.
• You must ensure the security of your account credentials and notify us immediately of any unauthorized access.

4. Fees and Payments

• Fees for our services will be clearly communicated before you engage with them.
• Payment processing fees may apply for transactions conducted through our gateway.
• All payments are non-refundable unless otherwise stated in our Return Policy.

5. Intellectual Property

All content, trademarks, and intellectual property on JummyXtra’s platforms are owned by or licensed to us. You may not use, reproduce, or distribute any content without prior written consent.

6. Limitation of Liability

JummyXtra is not liable for any indirect, incidental, or consequential damages arising from the use of our services. We strive to provide reliable services but cannot guarantee uninterrupted or error-free operations.

7. Termination

We reserve the right to suspend or terminate your access to our services at any time, with or without notice, for violations of these terms or for any other reason.

8. Governing Law

These terms are governed by the laws of Federal Republic of Nigeria. Any disputes will be resolved in the courts of The Federal Republic of Nigeria.

9. Changes to Terms

We may update these terms periodically. Continued use of our services after changes constitutes acceptance of the revised terms.

Privacy Policy

Last Updated: 1/1/2025

At JummyXtra, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data.

1. Information We Collect

We may collect the following information:

• Personal details (e.g., name, email, phone number).
• Payment information (e.g., credit card details, bank account information).
• Business information (e.g., company name, trade details).
• Usage data (e.g., IP address, browser type, pages visited).

2. How We Use Your Information

Your information is used to:

• Provide and improve our services.
• Process transactions and facilitate trade operations.
• Deliver digital marketing solutions.
• Communicate with you about updates, promotions, and support.

3. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

4. Sharing of Information

We do not sell your personal information. We may share data with:

• Trusted third-party service providers (e.g., payment processors, logistics partners).
• Legal authorities if required by law.

5. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt out of marketing communications.
• Withdraw consent for data processing (where applicable).

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience and analyze usage patterns. You can manage cookie preferences through your browser settings.

7. International Data Transfers

Your data may be transferred to and processed in countries outside your jurisdiction, where data protection laws may differ.

8. Changes to This Policy

We may update this policy periodically. Continued use of our services after changes constitutes acceptance of the revised policy.

Return Policy

Last Updated: 1/1/2025

At JummyXtra, we strive to provide high-quality services and ensure customer satisfaction. This Return Policy outlines the conditions under which refunds or returns may be granted.

1. Payment Processing Services

• Fees for payment processing services are non-refundable once the transaction is completed.
• If you believe there has been an error in processing, please contact our support team within 7 working days for investigation.

2. Trade and Logistics Services

• Refunds for trade and logistics services will be considered on a case-by-case basis, depending on the nature of the issue.
• If a service is not delivered as agreed, please notify us within 14 working Days to request a resolution.

3. Digital Marketing Services

• Due to the nature of digital marketing, refunds are not typically provided once services have commenced.
• If you are dissatisfied with the results, please contact us to discuss potential adjustments or solutions.

4. How to Request a Refund

To request a refund, please:

• Contact our customer support team at support@jummyxtra.org.
• Provide details of the issue, including transaction IDs and supporting documentation.

5. Processing Refunds

Refunds, if approved, will be processed within 14 business days and credited to the original payment method.

6. Exceptions

Refunds will not be granted for:

• Services rendered as agreed.
• Issues arising from user error or misinformation.
• Changes in business circumstances or market conditions.